Reviews

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            "displayName": "Kara Lackey"
        },
        "reviewReply": {
            "comment": "Thank you, Kara! We're glad to hear you had a positive experience and that our team member made you feel comfortable and informed. Your feedback means a lot to us!",
            "updateTime": "2026-06-16T02:01:11.357132Z"
        },
        "_id": "6a309ac2889d79906a7f425a",
        "reviewId": "AbFvOqndFx9nE1n25HfPX4riqspGjVSE0ciOWzBsilh-Z8o_iy4MadPykrcC344zrq_KQ2ju2mIK",
        "__v": 0,
        "comment": "He was very polite and told me everything he was doing as he did it. Very nice young man.",
        "createTime": "2026-06-15T18:36:27.205921Z",
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        "updateTime": "2026-06-15T18:36:27.205921Z"
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            "displayName": "Linda Michels"
        },
        "reviewReply": {
            "comment": "Thank you, Linda, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-06-05T03:40:51.279089Z"
        },
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        "reviewId": "AbFvOqnauj2iA0443bT-bXgYFGsWZVcdXuR-0IkKG_vmVqVMTpCRdlSQ5-5egTVZYYgCeMZ_pav_vQ",
        "__v": 0,
        "createTime": "2026-06-04T16:11:26.420557Z",
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        "starRating": 5,
        "updateTime": "2026-06-04T16:11:26.420557Z"
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            "displayName": "Raymond Weir"
        },
        "reviewReply": {
            "comment": "Thank you, Raymond, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-05-12T03:46:02.050176Z"
        },
        "_id": "6a02764b0c5b083afddec6da",
        "reviewId": "AbFvOqn3gnU_L9adnHsJG7OlsfFUCICqXtfXsF3Pdvsi45W96_7nrYUwmEJkIp3F41qfkkWbJOZN",
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        "createTime": "2026-05-11T22:18:04.024437Z",
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        "starRating": 5,
        "updateTime": "2026-05-11T22:18:04.024437Z"
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            "displayName": "Theresa Bowlby"
        },
        "reviewReply": {
            "comment": "Thank you, Theresa, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-05-05T03:42:20.699739Z"
        },
        "_id": "69fa8d455b63f458ca0f0893",
        "reviewId": "AbFvOqmxP1_0HEOquOgFxxiSaSYlFg1mbOVfA1_8QgrCy1ohXQjNbPyQrTpBno6dGg7piI2iWEhLJw",
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        "createTime": "2026-05-05T00:37:13.900201Z",
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        "starRating": 5,
        "updateTime": "2026-05-05T00:37:13.900201Z"
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            "displayName": "Tom Kocher"
        },
        "reviewReply": {
            "comment": "Thank you, Tom! We're glad to hear that Dereck made your experience so positive and relaxing. We appreciate your feedback and will certainly take it into consideration.",
            "updateTime": "2026-04-03T03:51:52.243286Z"
        },
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        "_id": "69cf0b3508c81aa1cd6f801e",
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        "__v": 0,
        "comment": "Dereck was vary good and friendly at his  job.\nHe answered every question with confidence . I loved the fact that he was not pushy in anyway. I felt vary relaxed the whole time. Please don\u2019t remove from Olney. He will be hard to replace.",
        "createTime": "2026-04-02T22:00:17.434357Z",
        "location": "65f36d84c7fb1ad955d564ec",
        "name": "accounts\/117162998454473371158\/locations\/15520161429953327162\/reviews\/AbFvOqkjM6pqPvUIXSTi-1oLQ1kZWpCtxNGdulIVTeN1lBe6Yn4VWGOC_-992S-5l9pYc1-oE8-KYw",
        "starRating": 5,
        "updateTime": "2026-04-02T22:00:17.434357Z"
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            "displayName": "Jim Giffin"
        },
        "reviewReply": {
            "comment": "Thank you, Jim, for your kind words about our friendly staff and your appreciation for our product. We understand the importance of affordability and appreciate your feedback.",
            "updateTime": "2026-03-27T03:39:23.977847Z"
        },
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        "_id": "69c5d0e508c81aa1cd6bbcc5",
        "reviewId": "AbFvOqnMZ52Zhd454cIgiB7vnBFntufrRqrg_ziUI26_F4pfzxUbBXm56uZ4Q55nvQZY7T0lPadouQ",
        "__v": 0,
        "comment": "Staff was very friendly. Sad to say even with Medicare I just can\u2019t afford the price. Very good product.",
        "createTime": "2026-03-26T17:51:01.512076Z",
        "location": "65f36d84c7fb1ad955d564ec",
        "name": "accounts\/117162998454473371158\/locations\/15520161429953327162\/reviews\/AbFvOqnMZ52Zhd454cIgiB7vnBFntufrRqrg_ziUI26_F4pfzxUbBXm56uZ4Q55nvQZY7T0lPadouQ",
        "starRating": 5,
        "updateTime": "2026-03-26T17:52:44.131386Z"
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            "displayName": "Tony Clow"
        },
        "reviewReply": {
            "comment": "Thank you, Tony! We're glad to hear that you had such a positive experience with Derek and appreciate your kind words.",
            "updateTime": "2026-02-10T02:59:52.516127Z"
        },
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        "reviewId": "AbFvOqkK6cUnyzMN2woEBjsL_eb9O80JedsaTf0vkzzuVgDxooHxs90S39u6B8N0P6VV4OdCFRxAVA",
        "starRating": 5,
        "comment": "Derek does a fantastic job. He is so polite, informative and very professional.\nGreat job Derek!\nTony and Gladys",
        "createTime": "2026-02-09T23:50:11.355458Z",
        "updateTime": "2026-02-09T23:50:11.355458Z",
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            "displayName": "Ron Midgett"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-10-06T19:09:44.846806Z"
        },
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        "starRating": 5,
        "createTime": "2025-10-01T15:56:20.954832Z",
        "updateTime": "2025-10-01T15:56:20.954832Z",
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            "displayName": "Barbara Hartleroad"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-09-15T13:36:25.610351Z"
        },
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        "starRating": 5,
        "comment": "Derek was very knowledgeable and put me at ease.",
        "createTime": "2025-09-12T20:08:12.657060Z",
        "updateTime": "2026-06-29T15:05:30.576503Z",
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            "displayName": "Kbrunyon"
        },
        "reviewReply": {
            "comment": "Thank you for your feedback; we appreciate your kind words.",
            "updateTime": "2025-08-25T13:14:21.567215Z"
        },
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        "starRating": 5,
        "comment": "Derek is really nice!  Explains well and answers all your questions.  He took time to explain everything.  Would recommend him any time.",
        "createTime": "2025-08-18T17:28:48.195786Z",
        "updateTime": "2025-08-18T17:28:48.195786Z",
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            "displayName": "Richard Herdes"
        },
        "reviewReply": {
            "comment": "Thank you, Richard, for your wonderful feedback! We're glad to hear that you had a positive experience with our team, especially with Derek's assistance in explaining everything clearly and thoroughly. Your comfort and satisfaction are our top priorities, and we appreciate you taking the time to share your thoughts!",
            "updateTime": "2025-06-27T20:34:39.559514Z"
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        "starRating": 5,
        "comment": "I was very impressed with the friendly service I received at All American Hearing in Olney. I was impressed with the testing process and the great job of explaining the results and how it applied to me and what benefits I might receive from using the hearing aids and which of the three different level of units might work best for me. I think that Derek presented exactly the information to me and with no pressure at all for buying. Also warranty was explained well. Thanks for the help Derek! O and wasn't rushed for time to ask questions and all was answered and explained well. I felt very comfortable with the process and presentation!",
        "createTime": "2025-06-24T17:32:48.507342Z",
        "updateTime": "2025-06-24T17:55:46.923021Z",
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            "displayName": "Michele Littlejohn"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-06-02T20:21:16.524537Z"
        },
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        "starRating": 5,
        "comment": "Very friendly and thorough. Explained everything in detail.",
        "createTime": "2025-05-30T13:03:55.767124Z",
        "updateTime": "2026-01-19T22:54:40.082962Z",
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            "displayName": "Shelby Holder"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-05-27T17:30:59.763472Z"
        },
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        "starRating": 5,
        "comment": "Very professional and the dr does a great job.",
        "createTime": "2025-05-22T21:33:12.785512Z",
        "updateTime": "2025-05-22T21:33:12.785512Z",
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            "displayName": "Steve Comegys"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-03-18T19:38:08.300491Z"
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            "displayName": "Julie Dehart"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-02-11T15:51:13.008768Z"
        },
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        "starRating": 5,
        "createTime": "2025-02-10T23:07:57.583696Z",
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            "displayName": "Roger James"
        },
        "reviewReply": {
            "comment": "Roger, glad to hear Derek could assist you with your earbud sizing! Thank you for sharing your experience.",
            "updateTime": "2024-09-20T22:02:45.256957Z"
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        "starRating": 5,
        "comment": "Derek was so nice and helped me with the sizing of my earbuds. Became a fast friend.",
        "createTime": "2024-09-08T22:59:41.365674Z",
        "updateTime": "2024-09-08T22:59:41.365674Z",
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            "displayName": "Wilma Yates"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-09-20T22:07:01.318883Z"
        },
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        "starRating": 5,
        "createTime": "2024-08-29T14:25:46.056841Z",
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        "comment": "Got in on time, my issues were addressed and the tech was knowledgeable, friendly. Awesome experience!",
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        "updateTime": "2021-09-02T23:07:51.898238Z",
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            "displayName": "Sharon Wilson"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Sharon Wilson!",
            "updateTime": "2021-02-15T15:23:32.468803Z"
        },
        "disabled": false,
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        "starRating": 5,
        "comment": "Cindy is an amazing lady.  Wish we had a world filled with such kind people as Cindy. !  I give her a ten on my office visit yesterday! \ud83d\udc4d\ud83c\udffb",
        "createTime": "2021-02-13T02:41:57.264744Z",
        "updateTime": "2023-06-29T15:27:01.655114Z",
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            "displayName": "Larry Poehler"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Larry Poehler!",
            "updateTime": "2021-01-18T21:12:28.699865Z"
        },
        "disabled": false,
        "_id": "66beb0e1c71e6b02585654e1",
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        "starRating": 5,
        "comment": "I had good experience, friendly service and good hearing aids. Keep up the good work.",
        "createTime": "2021-01-09T16:05:57.808857Z",
        "updateTime": "2021-01-09T16:05:57.808857Z",
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            "displayName": "Jamie Lockard"
        },
        "reviewReply": {
            "comment": "Hi Jamie, thank you very much for bringing this to our attention.  We will address the issue immediately.  Please feel free to contact us directly and let us know if more should be done.  Thanks again!",
            "updateTime": "2021-02-19T18:13:18.143603Z"
        },
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        "starRating": 5,
        "comment": "You advertise you clean in between patients, but you don't. You also advertise you space your appointments out, but you don't.   Cindy wears a nasty mask and continues to pull at it trying to put it on her face, doesn't work. Luckily I've had the vaccine, but still cautious. Not sure what is going on with my hearing aids, made new hearing aids from old impressions, that was a joke.  Had new impressions done, but was told new technology is bigger and hard to fit into small aids. I guess it's my fault for having small ear canals, will see what happens next week, not getting my hopes up.",
        "createTime": "2021-01-09T14:58:08.694174Z",
        "updateTime": "2025-07-04T01:25:20.793840Z",
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]