Our Staff

Krystal Saunders

Patient Care Coordinator

Krystal Saunders is a Patient Care Coordinator. Krystal is originally from Richland County and moved to Effingham County in 2007. Krystal began working in health care in 2017. Krystal was drawn to the hearing industry in 2023 because she was looking for a change in pace in the healthcare industry. Since then, it has changed her views on hearing aids. She didn’t realize how life changing a set of hearing aids could be for a person. We see a lot of people come in thinking they are here for no reason and leave in disbelief when they leave because they didn’t realize what they were missing. My grandmother for example. She has been hard of hearing my entire life. My grandpa had passed away a few years ago and he had a stuffed clucking chicken in his closet. A couple evenings after she received her new hearing aid, she heard a noise and thought someone was breaking into her home. She called my brother over to investigate. He found this stuffed clucking chicken that had been in the closet for who knows how long. She was hearing something she had never heard before.  What Krystal loves most about saving hearing lives is knowing she is helping people in one of the best ways possible. Krystal strives to make every patient feel like they are being taken care of from the moment they walk through the door. Outside of saving hearing lives, Krystal is married and has 2 beautiful kids. She enjoys shuttling her kids back and forth from practices and games. She enjoys reading and spending time with her family and friends.

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Customer Reviews

Friendly,helpful. Corrected the problem quickly.

Robert Zuber, on Google

He was very polite and told me everything he was doing as he did it. Very nice young man.

Kara Lackey, on Google
Linda Michels, on Google
Raymond Weir, on Google
Theresa Bowlby, on Google

Dereck was vary good and friendly at his job. He answered every question with confidence . I loved the fact that he was not pushy in anyway. I felt vary relaxed the whole time. Please don’t remove from Olney. He will be hard to replace.

Tom Kocher, on Google

Staff was very friendly. Sad to say even with Medicare I just can’t afford the price. Very good product.

Jim Giffin, on Google

Derek does a fantastic job. He is so polite, informative and very professional. Great job Derek! Tony and Gladys

Tony Clow, on Google
Ron Midgett, on Google

Derek was very knowledgeable and put me at ease.

Barbara Hartleroad, on Google

Derek is really nice! Explains well and answers all your questions. He took time to explain everything. Would recommend him any time.

Kbrunyon, on Google

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